SAP Knowledge Base Article - Preview

2936716 - "Reset Password" e-mail template is sent with unexpected language or content

Symptom

Configured custom e-mail template as per Configuring E-Mail Templates and Edit or Add an E-Mail Template Set for the "Reset Password" application process.
Identity Authentication administrator triggers "Password Reset" e-mail for end-user. However, the end-user receives an e-mail with undesired language/content.


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

Reset Password, User Profile, E-Mail Template, Language, Content, email, Forgot Password, Browser, locale, change, add, application, IAS
, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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