SAP Knowledge Base Article - Public

2936531 - "An error is preventing the chart from being displayed Contact your administrator with the detail" - chart is not displayed in Analytic Application

Symptom

  • When accessing Analytic Application, the chart is not displayed.
  • When Data -> Refresh is clicked, the chart is displayed. 
  • Save the Analytic Application and open again. The chart is not displayed till Data->Refresh is clicked. 
  • Using BPC live connection. 

Environment

  • SAP Analytics Cloud (Enterprise) 2020.8.9

Reproducing the Issue

  1. Create a Analytic Application, and insert a chart. The chart is displayed correctly. 
  2. Insert a cross tab in the Analytic Application. The chart is displayed correctly. 
  3. Create a filter in the cross tab created in step 2. The chart is no longer displayed. "An error is preventing the chart from being displayed Contact your administrator with the detail" 

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-PL , Planning , Problem

Product

SAP Analytics Cloud 1.0