SAP Knowledge Base Article - Preview

2936324 - Failed to install client tools

Symptom

  • Installation of Business Objects client tools failed.
  • The following errors are noticed in Error and warnings log file :

    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\EnterpriseFramework.dll failed to register

    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\InfoStor.dll failed to register


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.2 SP04 and higher versions
  • All supported Windows operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Failed to install, .dll failed to register, client tools, warning, errors, Windows , BI 4 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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