SAP Knowledge Base Article - Public

2936230 - Interrupted Data Workbench Export with Error: "Export Failed .Connection error. Try again later."

Symptom

It is not possible to export data via Data Workbench. According attempts get stuck and end with status Interrupted. When clicking on the Error log, the following message appears:

'Export Failed' 'Connection error. Try again later.'

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench work center
  2. Go to Monitor view
  3. Find export task with status Interrupted
  4. Click on Error of the interrupted task
  5. Find error 'Export Failed' 'Connection error. Try again later.'

Cause

The issue may be caused by heavy load on the Data Workbench App Server.

Resolution

Create an SAP incident. This needs to be checked by SAP development.

Keywords

Export Failed Connection error Try again later getting fail fails impossible unable able , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2005