SAP Knowledge Base Article - Preview

2936136 - "An internal error occurred while calling 'processDPCommandsEx' API" when refreshing an Essbase List of Values for Webi

Symptom

  • When refreshing a List of Values from Essbase in a WebI report, get error:  "An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)"
  • If the report does not have prompts or saved prompt values are used, the report refreshes with no issues.
  • Web Intelligence logs show:   

    EssbaseException::EssbaseException()
    ErrorCode=1030830


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Web Intelligence (WebI)
  • Web Intelligence HTML Interface
  • Web Intelligence Java Applet
  • Web Intelligence Rich Client
  • Web Intelligence Interactive Viewer
  • Oracle Essbase 11.1.2.4

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Essbase, 1030830 , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem

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