You are using External Service Desk interface to connect SolMan system-External system (third Party tool) or SolMan system-SolMan system. You are using action Automatically synchronize with Ext. Service Desk (method AI_SDK_SYNC_AUTO) and text maintained is not correctly replicated in external system (third party tool or SolMan system).
SAP Solution Manager 7.2
STD_SYNC_AUTO, AI_SDK_SYNC_AUTO, automatically synchronize, keep in sync, ICT_SYSCONF, ICTCONF , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , Problem
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