SAP Knowledge Base Article - Public

2935290 - How to change time zone for 3PL Provider and for all 3PL transactions

Symptom

You would like to know how to change time zone for 3PL Provider and all 3PL transactions.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Third-Party Logistics Work Center
  2. Go to Inbound Deliveries
  3. Select and Choose any Inbound Delivery

You observe UTC time zone, you would like to change the time zone for a 3PL Inbound Delivery

Cause

At SAP  backend, Data always stored and communicated on date/time related information in ISO 8601 format UTC date/time along with the time zone. The date that we display in the User Interface is also stored in the same way and is read from the exact same place as is sent out in the XML. Our User Interface Runtime reads the UTC date/time and Timezone information and renders the timezone date/time as displayed in the User Interface(UI).

Resolution

As 3PL provider is receiving both in UTC Time Stamp and Time Zone information, it should be normal to infer the actual date/time in  time zone as displayed in the UI. This is in sync with standards followed globally.  The time stamp that 3PL provider is receiving is UTC time stamp and based on the timezone information they are receiving,  3PL provider need to convert the timestamp to that particular timezone. Timestamp is always meant to be in UTC in Business ByDesign, This is the standard behavior as designed.

Keywords

to change time zone for 3PL Provider and for all 3PL transactions, UTC Time Stamp and Time Zone information in 3PL , KBA , change time zone for 3pl provider , utc time stamp in 3pl , time zone information in 3pl , AP-ODP , Outbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions