SAP Knowledge Base Article - Preview

2935151 - Using aseuserstore key and running isql -k gets external errors: Reading information from secure store failed at SSFS_GETRECORD(DB_USER) and Msg 4002 for SAP ASE for BS

Symptom

  • After setting the aseuserstore key, when trying to run isql -k <user store key> gets this error connecting to CT-LIBRARY:
    ct_con_props(): user api layer: external error: Reading information from secure store failed at SSFS_GETRECORD(DB_USER)

  • Then after running sybase.bat, then isql -k <user store key> gets error:

    Msg 4002, Level 14, State 1:
    Server '<user store key':
    Login failed.
    CT-LIBRARY error:
    ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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