SAP Knowledge Base Article - Public

2935063 - Mobile Browser resolution displaying differently on Mobile Phones

Symptom

After the 1H 2020 (b2005) update, there have been some changes to how the mobile phone browser displays such as Library content, Library search results, etc. This is only affecting Mobile Phones but not Android tablets and iPad.

Environment

SAP Successfactors Learning

Cause

At this moment the current iteration of our UI only supports mobile tablets. 

Resolution

Features may work but may not display correct due to not being supported on mobile browser phones. This is something development is looking at trying to support with the release of our HXM iteration of SuccessFactors Learning. 

Keywords

LMS, LM, iOS, Android, iPad, iPhone, Droid, Samsung, chrome, Safari, library , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions