SAP Knowledge Base Article - Public

2935063 - Mobile Browser resolution displaying differently with b2005 update on Mobile Phones

Symptom

After the b2005 update, there have been some changes to how the mobile phone browser displays content catalog and catalog search results. This is only affecting Mobile Phones. Tablets on both iOS and Androids work correctly 

Environment

SAP Successfactors Learning

Cause

At this moment the current iteration of our UI only supports mobile tablets. 

Resolution

Features may work but may not display correct due to not being supported on mobile browser phones. This is something development is looking at trying to support with the release of our HXM iteration of SuccessFactors Learning. 

Keywords

LMS, LM, iOS, Android, iPad, iPhone, Droid, Samsung, chrome, Safari , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions