SAP Knowledge Base Article - Public

2934107 - Avalara Error in Supplier invoice or Purchase order

Symptom

You are getting the error Avalara error in supplier invoice  or Purchase order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1.  Go to Supplier invoicing work center 
  2.  Go to Invoices and credit memos view 
  3.  Search for respective Invoice 
  4.  Click on Check button 
  5.  You will get the error
  6. Click on view all
  7. Go to Items tab
  8. Go to Parties and location sub tab
  9. Ship from address has only country appearing currently and Postal code is empty(also other details of address are also empty).

Note: You can follow similar steps for purchase order->item tab->delivery tab

Cause

 In Supplier master data you have not maintained  the Postal code.

 The Address in general is incomplete without Postal code or region or Jurisdiction codes.

or 

Wrong postal code is maintained.

Resolution

Please maintain the details in Supplier master and then later what ever new invoices are created they will not have this error.

  and for existing effected  invoices follow below steps:

  1.  Go to Supplier invoicing work center 
  2.  Go to Invoices and credit memos view 
  3.  Search for respective  Invoice 
  4.  Remove the Supplier
  5.  Click on check button
  6.  Again add the same Supplier
  7. Click on check button again
  8. You will not see this error

 Note: Ensure that Postal code entered is correct by verifying it in Google

Keywords

Avarala Error; Vertex;Zip Code; Postal code,Region , KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign all versions