SAP Knowledge Base Article - Preview

2934017 - DM - Disconnect of client session

Symptom

After 30 minutes (from moment of login), the session is terminated. User was working in Disclosure Management, this was not an 'idle' session

The screen message will say "An error occured while checking of new messages" OR goes back to the login screen

error.jpg

 

The windows event log (on the DM application server) shows

Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 6/3/2020 8:56:09 PM

issue.jpg


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Environment

Disclosure Management 10.1

Product

SAP Disclosure Management 10.1

Keywords

 timeout , KBA , EPM-DSM-COR-EU , EU , How To

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