SAP Knowledge Base Article - Public

2933832 - S/4HC: Credit Segment dropdown is blank for the Business Partner in Role SAP Credit Management

Symptom

  1. In the Business Partner role SAP Credit management (UKM000), the Credit segment drop down is not displaying any credit segment data.
  2. It is not possible to assign credit segment for the business partner in BP Role UKM000.

Creit_segment_dropdown.png

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

  • Financial Supply Chain Management (FSCM)
  • SAP S/4HANA Finance.
  • SAP S/4HANA Cloud.

Reproducing the Issue

  1. Open App "Maintain Business Partner".
  2. Open a Business Partner with BP role SAP Credit Management (UKM000).
  3. Click on the button Credit Segment Data.
  4. Click on the dropdown Credit Segment.

Cause

Business role SAP_BR_CREDIT_CONTROLLER is not assigned to the user who is trying to create/edit the business partner in BP Role UKM000.

Resolution

Assign the SAP Business role SAP_BR_CREDIT_CONTROLLER for the business user in the App Maintain Business Users. Follow the below steps to do the same:

  1. Go to App Maintain Business Users.
  2. Search for the user.
  3. Press on arrow symbol to edit the business user.
  4. Click on the button Add Business Roles.
  5. Search for the business role SAP_BR_CREDIT_CONTROLLER.
  6. Select the role and press on Apply button.
  7. Press OK button.
  8. Press on Save button.

Once the Business Role is assigned to the user, Credit Segment would display the values as shown below.

Credit_segment_dropdown.png

Keywords

SAP, BR, CREDIT, CONTROLLER, S4_PC, maintain, business, users, maintain, business, partner, credit, segment, UKM000 , KBA , FIN-FSCM-CR , Credit Management , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud all versions