SAP Knowledge Base Article - Public

2932439 - Error: "Action not enabled" while Approving Manual Payment Task

Symptom

You cannot approve the Manual Payment Task due to an error message: Action not enabled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing My Area work center.
  2. Choose Approvals view.
  3. Search for the Task - Approve Manual Payment XXXX.
  4. Choose Approve.
  5. You see an error message - Action not enabled.

Cause

The relevant Accounting period for the payment is Blocked for posting and hence you are getting this error message.

Resolution

To resolve this issue, you have to Open relevant period and post the payment by following the below steps.

  1. Go to the General Ledger work center.
  2. Select the Companies sub-view under Master Data view.
  3. Select the relevant company ID and choose Open and Close Period.
  4. Search for the accounting period relevant for date DD/MM/YYYY. Here you can see that the Period Status is Blocked.
  5. Now select the period and choose Open Periods.
  6. Enter the First/Last Allowed Step to 010 - Operational Postings.
  7. Choose Save button.

Now, you will be able to approve the corresponding Payment Task.

Keywords

Payment Approval Error, Action not enabled, Payment Task Error , KBA , action not enabled , payment task error , payment approval error , SRD-FIN-MOP , Payment Management , Known Error

Product

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