SAP Knowledge Base Article - Preview

2932156 - [b2005 release] Error "Upon Accessing Ask HR for all Users: Your User Profile is not Configured"

Symptom

When I try to create a ticket or look at my existing tickets in Ask HR, I receive the following error:

Your user profile is not configured, contact your system administrator

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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


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Environment

Employee Central - Service Center

Product

SAP SuccessFactors Employee Central Service Center all versions

Keywords

Unable to open Ask HR, Ask HR Down, Your user profile is not configured, Ask HR, Unable to create tickets in Ask HR, Unable to view incidents in Ask HR, Service Center Down, Employee Central Service Center, CS20200000448043 , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem

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