SAP Knowledge Base Article - Public

2931798 - Dashboard tile not visible - Onboarding

Symptom

Dashboard is not appearing on the home page.

Environment

SAP SuccessFactors Onboarding - 2.0

Reproducing the Issue

  1. Go to home page
  2. See that the Onboarding dashboard is not available, although the customer can navigate to the dashboard from New hire recruit data.

Cause

Permission issue.

Resolution

  1. Check the Manage home page, if the onboarding dashboard is under default, check the section column as well.
  2. Go to manage permission role > select the role for the user > click on permissions> manage user and check the employee export permission is given or not.
  3. After that, close the permission window and scroll down to the target population and check if the user group is added to the target population.
    1. If not, then add Onboarding External User the target population and select the group.
  4. Save the changes and do a metadata refresh.
  5. The dashboard should appear now.

Keywords

dashboard , tile , KBA , LOD-SF-OBX-DG , Generation of Documents using PFS , How To

Product

SAP SuccessFactors Onboarding all versions