SAP Knowledge Base Article - Public

2931219 - Invite Late Stage Applicant - CC and BCC recipient did not receive email - Recruiting Management

Symptom

When performing "Invite Late Stage Applicant", the email is only sent to the candidate (TO recipient), not sent to the CC and BCC recipients.

Environment

  • SAP SuccessFactors Recruiting Management
  • Late Stage Applications is enabled

Reproducing the Issue

  1. Select a candidate and click "Invite Late Stage Applicant" in Action menu
  2. The email was only received by the TO recipient even though there are CC or BCC recipients

Cause

This is a known defect being handled by the RCM Engineering team.

Resolution

The RCM Engineering has worked on the code fix. The code fix has been scheduled to b2011 release.

See Also

2521176 - 2020 Release Schedule - SuccessFactors - Product Updates

Keywords

RCM-78300, Recruiting Email Triggers, recruiter, candidate, job application , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions