SAP Knowledge Base Article - Public

2931101 - One Time Payment section disappears after adding Recurring pay component - Onboarding 2.0

Symptom

In Review New Recruit Data, One Time Payment section disappears after adding recurring pay component for example: Base Salary. After adding base salary and input amount, One Time Payment gets deleted.

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Login to the instance
  2. Go to the New Recruit Data Review tile in the homepage.
  3. Click on View in Dashboard
  4. Search for the affected candidate
  5. Continue 'til you get to the Compensation portlet.
  6. Enter Compensation information and see that one time payment disappears after entering a compensation amount.

Cause

The issue occurrs due to failure in setting of the target user in case of ONB scenario.

Resolution

Engineering team has already introduced a code-fix and is scheduled to be deployed on b2011 release.

Keywords

One Time Payment, OTP, One Time Payment disappears, OBX-11022 , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding