SAP Knowledge Base Article - Preview

2929924 - AI_CRM_IM_UPDATE_FROM_SAP_WS never updates incidents from SAP

Symptom

You finish steps in KBA 2819986, however the job of AI_CRM_IM_UPDATE_FROM_SAP_WS never update incidents from SAP even the result shows green.


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Environment

SAP Solution manager 7.2

Product

SAP Solution Manager 7.2

Keywords

System time, timezone,  AI_CRM_IM_UPDATE_FROM_SAP_WS ,time stamp. , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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