SAP Knowledge Base Article - Public

2929859 - Onboardee is not appearing in the new hire data review tile - Onboarding 2.0

Symptom

Onboardee is not visible in the New Hire Data Review tile, however when you go to the Onboarding Dashboard you are able to see your new hire.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to New Hire (or Recruit) Data Review tile;
  2. Your candidate is not visible;
  3. Go to Onboarding Dashboard;
  4. You are able to find the candidate.

Cause

One of the possible causes is data your candidate is that you have defined a setting to show only pending items due a pre-defined time-range in manage homepage.

Resolution

  1. Go to Manage Home Page;
  2. Click on To-Do settings;
  3. Define a new period for show pending items.

Keywords

pending, due, date, new, hire, data, review, onboarding, dashboard, 2.0 , KBA , LOD-SF-OBX-RCM , Integration RCM , Problem

Product

SAP SuccessFactors Onboarding