User cannot access Manage Career Site Builder from Admin Center. Error is shown:
"This site can’t be reached
clients.stage.jobs2web.com’s server IP address could not be found.
Try running Windows Network Diagnostics.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Bizx Recruiting Management
SAP SuccessFactors Bizx Recruiting Marketing
Reproducing the Issue
- Log in to customer's instance.
- Go to Admin Center >> Manage Career Site Builder
- Error will show.
This is a configuration issue where in the RMK Base SSO URL was configured as "https://clients.stage.jobs2web.com"
"https://clients.stage.jobs2web.com" was used for accessing the RMK Recruiting Dashboard but that was deprecated back in b1911.
Should be done by Implementation Partner or Product Support.
- Go to Provisioning >> Recruiting Marketing Data Center URL
- The correct RMK Base SSO URL is "https://bizx.stage.jobs2web.com"
- Click Save
RMK Base SSO URL, CSB, Manage Career Site Builder , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem