SAP Knowledge Base Article - Preview

2929232 - Partner cannot access end customer numbers in SAP EarlyWatch / Service Messages - SAP ONE Support Launchpad

Symptom

  • Partner S-User cannot view any end customer numbers in Service Messages
  • Partner does not have access to end customers in EWA Workspace 
  • No access to EarlyWatch alerts for end customers
  • Are partner authorizations required to view Service Messages and EWA alerts in Launchpad? 


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Environment

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To

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