SAP Knowledge Base Article - Preview

2929126 - How to correct the partner listed in the 'Supported By' for an installation number - SAP ONE Support Launchpad

Symptom

  • How do we notify SAP about installation number issues?
  • Wrong Supported By partner is listed when creating an incident
  • How to change the Supported By partner information listed in the installation number
  • How do I remove the partner information for my company's installation numbers?
  • Do I need to request a new installation number if my company is no longer working with a partner?
  • Our company purchased licenses directly from SAP instead of a partner
  • Changed partners and need a new installation number for the partner change
  • The old partner is still listed on the installation number
  • The wrong partner is listed on our installation numbers
  • No longer working with the partner listed in the Installation Management application
  • Can we update the partner on an existing installation or do we need to create a new installation number?


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Environment

Product

SAP Solution Manager 7.2

Keywords

VAR partner is wrong , not working with a partner , , KBA , XX-SER-SAPSMP-SYS , System Data , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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