SAP Knowledge Base Article - Public

2929110 - Weekly Maintenance and Upgrade Change Schedule

Symptom

Your company has cutover activities, end month activities, data loads planned or any other task which will occurs during the CMP (Contractual Maintenance Period) or upgrade phase.

Environment

  • SAP Cloud For Customer
  • SAP Business ByDesign

Resolution

It is possible to request for CMP freeze or change the upgrade date only if your tenants are placed in private systems. Therefore, to proceed with such request, open an incident to component SRD-CC-CI-CCS and inform that you have private system and needs to Freeze the CMP or in case to change an upgrade date, please provide us the a new date in UTC time zone format.

In case your tenants are placed in Multi-Customers systems and you would like to move it to private systems, please contact your account manager, SAP channel partner or SAP contact to discuss this.

Keywords

Upgrade, CMP Freeze, Change Upgrade, C4C, ByD , KBA , SRD-CC-CI-CCS , Service Control Center , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions