SAP Knowledge Base Article - Preview

2928970 - "Login error in BOE: 'Unauthorized'" with Live Data Connections to SAP Universe with SAML SSO in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

The following error message occurs when attempting to create a Live Data Connection to SAP Universe using the BOE Live Data Connect (LUC) 2.4, with SAML SSO enabled in SAP Analytics Cloud (SAC):

  • Login error in BOE: 'Unauthorized' [Error] Protocol: (#73)

  • Login error in BOE: 'Unauthorized' [Error] [Error] Protocol: (#401)


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Environment

  • SAP Analytics Cloud (Enterprise) 2020.8.9
  • SAP BOE Live Data Connect 2.3+

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

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