You have an outlook mail attached to an object in your system (Sales Order/ Quote, etc.). You try to open the msg.file in your browser.
- SAP Business By Design
- SAP Cloud for customer
Reproducing the Issue
Try to open an .msg File from any attachment folder within the object in a browser. You get an error, this can be for example 'This cannot be opened'.
The system might tell you that an app is needed.
MSG Files Extensions are Outlook mails which usually either can be opened straight with Outlook or with a comparable application.
This is the expected Microsoft Outlook behaviour.
You can open the .msg File extension straight with Outlook or with a comparable application, i.e. right click on a saved .msg File -> Open with and chose Outlook.
msg. files, MSG Datein öffnen, Datei , KBA , AP-RC-OUT , Output Management , Problem