SAP Knowledge Base Article - Public

2928337 - Complete Paperwork tile is missing in To-Do Settings in Manage Home Page

Symptom

When configuring To-Do tiles for Onboarding, customers cannot see the option to enable the Complete Paperwork tile in To-Do Settings from Manage Home Page.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Admin Center >> Manage Home Page
  2. Click To-Do Settings >> Show/Hide To-Do Tiles
  3. Search for the Complete Paperwork tile. Option is missing.

Cause

This is caused by a configuration issue. The Complete Paperwork tile is tied to the MDF-based new hire activity planning process. If this feature is disabled in Provisioning backend, then it is expected that the Complete Paperwork tile will not be available for selection.

Resolution

Enable the Enable MDF-based new hire activity planning switch in Provisioning by navigating below:

  1. Login to Provisioning.
  2. Go to Company Settings.
  3. Search for Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details).
  4. Enable the switch.
  5. Save

See Also

MDF-based new hire activity planning, Complete Paperwork tile, To-Do settings, Show/Hide To-Do Tiles, Onboarding Tiles, Manage Home Page, Complete Paperwork tile is missing

Keywords

KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions