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2927469 - Client status in GetDatabaseStatus still shows 'Running' after stopped the database - SAP ASE for Business Suite

Symptom

Client status in GetDatabaseStatus still shows 'Running' after stopped the database.

% /usr/sap/hostctrl/exe/saphostctrl -function GetDatabaseStatus -dbname <SID> -dbtype syb
Database Status: Stopped
    Component name: Client (SYBASE Server Client Software), Status: Running (SAP ASE Server client software is configured properly.)
    Component name: Server (SYBASE Server Software), Status: Stopped (SAP ASE Server instance <SID> is not running.)
    Component name: Database (SYBASE Server Database), Status: Stopped (SAP ASE Database <SID> is not running.)
    Component name: Backup Server (SYBASE Backup Server Software), Status: Stopped (Backup Server is not running.)
    Component name: Job Scheduler (SYBASE Job Scheduler), Status: Stopped (Job Scheduler is not running.)


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Enterprise Resource Planning (ERP) 6.0
  • SAP Customer Relationship Management (CRM) 7.0
  • SAP Supplier Relationship Management (SRM) 7.0
  • SAP Supply Chain Management (SCM) 7.0
  • SAP Solution Manager (SOLMAN) 7.1, 7.2
  • SAP NetWeaver (NW) - All versions 

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Customer Relationship Management 7.0 ; SAP ERP 6.0 ; SAP NetWeaver all versions ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP Supplier Relationship Management 7.0 ; SAP Supply Chain Management 7.0

Keywords

SAP ASE Server client software is configured properly. , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , How To

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