SAP Knowledge Base Article - Public

2927403 - Learning Plan notifications are not being sent by the automatic process

Symptom

Employees are not being notified of new items added to the Learning Plan. The automatic process for Learning Plan Notification is running without errors and the notifications were not generated.

All the scenarios from KBA 2184826 were already verified and the employee should have received the notification.

Environment

SAP SuccessFactors Learning

Cause

This has been confirmed as a system defect.

Resolution

A software correction will be available in the 2005 release.

  • LRN-74698: Fixes an issue where automatic process for Learning Plan Notification was unable to send notifications to the users if any item was added to their learning plans.

The list of fixed issues in the 2005 release can be found in the SAP Help Portal:

See Also

2184826 - Users are not receiving Learning Plan Notifications

Keywords

learning plan notification apm e-mail auto-scheduler propagate apply changes notify ApmStudentLearningPlanNotification , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1911