SAP Knowledge Base Article - Preview

2926824 - Error: 'Unable to load prompt group from repository. Recreating prompt group locally, but some information may be lost.' when opening a report in Crystal Reports

Symptom

  • Error when opening a report.
  • When opening a report, the dynamic parameters are converted to static parameters.
  • When opening a report in Crystal Reports, that was promoted from another server, it displays the error:
           
    "Unable to load prompt group from repository. Recreating prompt group locally, but some information may be lost."


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
         
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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