SAP Knowledge Base Article - Public

2926301 - It is not possible to export content using the Deployment option in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

When attempting to Export Content such as Stories, Models and Connections, to a .TGZ file, using the Export option found at Menu > Deployment > Export, the export will load indefinitely, and the loading bar will be shown as blank in SAP Analytics Cloud (SAC).

  • 2538909 - How can I export / move / copy / transport a model (both transactional and master data) in SAP Analytics Cloud

Environment

  • SAP Analytics Cloud (Enterprise) 2020.2.12

Reproducing the Issue

  1.  Log in to SAP Analytics Cloud
  2. Navigate to Menu > Deployment > Export
  3. Select the content you wish to export, and in the top right, click Export
  4. Observe that the export will begin, but the loading / progress bar will be shown as empty and the export will not succeed

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

Workaround: Please try to export content using the Content Network feature;

  • Use the Content Network method if you have multiple tenants on the same landscape, eg. EU10
  • To access the Content Network navigate to Menu > Browse > Content Network
  • This method does not require downloading and uploading .TGZ files locally.
  • For more information please visit the guide Sharing Content with Other Systems

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0