SAP Knowledge Base Article - Public

2925218 - Extension field cannot be added to the Advanced Filter in the Routes View

Symptom

You are unable to add an Extension field to the Advanced Filter in the Routes View

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visits Workcenter
  2. Navigate to Routes View
  3. Enter the Adaptation Mode
  4. Open the Advanced Filter by selecting the Filter Icon in the Work list
  5. Select the Advanced Filter parameter section for Adaptation
  6. On the Right hand side in the Adaptation Over view , you will not  be seeing the Add button 

Cause

The standard design does not permit Extension fields to be added in the Routes Advanced filter as of now.

Resolution

If you still wish this should be included as a part of the standard solution You can raise this requirement as a request using the below URL.

 Customer Influence Forum

This forum is monitored directly by our Product Management and they will be able to assess your requirement for feasibility to be added in the future release.We do not have visibility on the the release which will include this functionality.

If you need this functionality urgently you may contact your implementation manager to help with such requests or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center on https://www.sap.com/services/application-development.html .

You can contact Cloud Service Center as follows:

 a)         If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder

 b)         If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page

Keywords

Routes , Extension , KBA , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions