SAP Knowledge Base Article - Public

2925079 - Not Possible to Release Customer Invoice Due to Error: Conflict detected in item XXX of Project Invoice Request ID ABC; release not possible

Symptom

You are not able to release a Customer Invoice due to the following error: Conflict detected in item XXX of Project Invoice Request ID ABC; release not possible

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Select invoice XYZ(XYZ represents the Invoice ID).
  4. Click on the Release button.

The following warning occurs and the invoice is not released:

Conflict detected in item XXX of Project Invoice Request ID ABC; release not possible (XXX represents the line item number in the Project Invoice Request and ABC represents the ID of the Project Invoice Request).

Cause

The Customer Invoice XYZ is based on the Project Invoice Request ABC and this Project Invoice Request was canceled after the Invoice XYZ was created and saved. Since the Project Invoice Request was canceled it is not allowed to release the Customer Invoice anymore.

You can check this as follows:

  1. Go to the Customer Invoicing work center.
  2. Select the Project Invoicing view.
  3. Select the Project Invoice Requests sub view.
  4. Show All Project Invoice Requests
  5. Select Project Invoice Requests ABC

You can see that the status is Canceled

Once the invoice request is canceled, we cannot revoke the cancellation.

Please Note: When you wish to cancel a Project Invoice Request you need to ensure that no Customer Invoice was created. In case a Customer Invoice was created you need to first cancel the Customer invoice before cancelling the Project Invoice Request.

Resolution

You have to cancel the Customer Invoice XYZ.

See Also

2523260 - Revoke Project Invoice Request cancelation status

2472185 - Customer Invoice Requests Status is With Conflict

2922093 - Unable to Cancel Customer Invoices - Japan

Keywords

Release; Invoice; Project Invoice Request; Status; Canceled; With Conflict; Check; , KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions