SAP Knowledge Base Article - Public

2924010 - Jobcode error when creating requisition from Position - Recruiting Management

Symptom

When creating requisition, the user gets error "Sorry, the requisition cannot be created. Creation of a job requisition for position xxxxxx failed. Details: jobCode is not mapped to any of the existing families/roles. Contact your system administrator to rectify the configuration. with the index 0"


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Company Info > Position Org Chart
  2. Search for the position ID 
  3. Click the Position then go to Show Menu (near close button) in Position card
  4. Select Create Job Requisition to get the error message

Cause

The Job Code set in the Position is not mapped to the Role in Manage Job Profile Content.

Resolution

  1. Identify if the Position has corresponding Role in Manage Job Profile Content > Set Up Families and Roles;
  2. Create or search for Position's Role;



  3. Once the Role is selected or created, add the Job Code that was set in Position data;
  4. Set the "Usage" to "Default".

See Also

2272185 - Top 10 Reasons Why you cannot create a job requisition

Keywords

position management, error in position, jobcode mapping, job profile builder, JPB , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-CJ-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors Recruiting all versions