SAP Knowledge Base Article - Preview

2923502 - SAP Chat Support Options

Symptom

You require chat assistance from SAP Support in one of the following areas:

  • Non-Technical Assistance - Customer Interaction Center (CIC)
  • Technical Assistance - SAP Product Support
  • Marketing, Software Trial & General Product Queries – SAP.com
  • Training/Education

You are unsure what support services are handled by your local CIC, Product Support or SAP.com chat teams.


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Keywords

Chat, expert chat, digital assistant, support, technical incidents, technical assistance, SAP Store, support, training, CIC, Customer Interaction Center , KBA , support request , question , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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