SAP Knowledge Base Article - Preview

2923499 - Conversion through OTRS fails when having documents in the inbox without assigned personnel-number

Symptom

 In SAP Employee File Management by OpenText (EFM), if you have documents in the EFM Inbox, and you click on the "Convert" button to generate a PDF for a document that is not assigned to a specific personnel-number, the conversion might abort.


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Environment

SAP Employee File Management by OpenText

Product

SAP Employee File Management 16.0 by OpenText ; SAP Employee File Management 16.2 by OpenText

Keywords

KBA , XX-PART-OPT-EFM , SAP Employee File Management by OpenText , Problem

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