A recruiter manually emails a candidate and this transaction is stored in message centre. However, the candidate's reply to this email in not visible in message center.
SAP SuccessFactors Recruiting Management
Single Recipient is enabled in Provisioning
Disable the single recipient functionality in order for the communication to be stored successfully in message centre.
2794294 - No Messages displayed in Message Center - Recruiting Management
Message Center, Correspondence Management, Email thread, ad-hoc , KBA , LOD-SF-RCM , Recruiting Management , Problem