Candidate could not see the Next Step Text that is configured in Edit Applicant Status Configuration
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Mobile
Reproducing the Issue
As a candidate:
- Go to the Career Site
- Go to Jobs Applied
- Next Step Text will not show there:
The reason that this text is not showing is because Mobile Apply is currently enabled.
This behavior is a feature of the Mobile Apply functionality to allow optimum performance of the external career sites when accessed through a mobile device by limiting the number of visible fields or information in the candidate's profile.
If you want to see the Next Step Text that is set up in Edit Applicant Status Configuration, disable Mobile Apply in Admin Center -> Manage Recruiting Sites.
Once this is disabled, you will now see the Next Step Text when the candidate checks their jobs applied.
Next Step Text, Mobile Apply, Career Site, Jobs Applied , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem