SAP Knowledge Base Article - Preview

2923007 - "Cannot cleanup cache folder" messages in Event Viewer

Symptom

  • Receive frequent warnings in Event Viewer for the following:
    Cannot cleanup cache folder <install_path>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\\CrystalReportsCachingServer\temp\<node>.CrystalReportsCacheServer\parent\cache\~crw<unique string ID>\. Most likely reason is that another process is accessing files in the cache folder.
  • Crystal Reports viewing is working fine


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Environment

SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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