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2922159 - Mitigation agent determination for step ‘Verify’ failed

Symptom

Although agents and teams have been maintained completely in app Manage Teams and Responsibilities for General Journal Entry Verification, submitting Journal Entry fails in app Verify General Journal Entries – for Requester with the following error:

Exception raised:Error when starting work item **
REENQUEUE:No agent determined(rule id /FUNC/FGJEV_L1)

The error log is displayed in transaction SWIA in the following way:
4419598B.PNG

The following error might be raised as well: SWF_FLEX_RUN/006 “Agent rule with id '&1' not found in scenario”.


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Environment

  • SAP S/4HANA 1809
  • SAP S/4HANA 1909

Product

SAP S/4HANA 1809 ; SAP S/4HANA 1909

Keywords

S/4 HANA Flexible Workflow, Mitigation, Agent resolution, Verify General Journal Entries, For Requester, F2547, WS02800046, team category FGJEV, team type FGLVG, SAP_WFRT, missing authorization object RSMTEAM, SWF_FLEX_RUN/006, SWF_FLEX_RUN 006, SWF_FLEX_RUN006, Agent rule with not found in scenario , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-FIO-GL-TRA , Transaction Apps , Problem

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