ARM process has been configured for your system, and accelerated return document (Order Type: CBAR) with Refund Control "Approved" creates a Credit Memo request (GA2) in the background. However, the user can create multiple GA2 from the same CBAR, thereby crediting to your customer multiple times.
Advanced Return Management (LO-ARM)
va01 CBAR GA2 credit memo V1 498 V1498 , KBA , LO-ARM-SD , Sales , LO-ARM , Advanced Returns Management , Problem
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