SAP Knowledge Base Article - Preview

2921607 - Why creating multiple GA2 from the same CBAR is allowed?

Symptom

ARM process has been configured for your system, and accelerated return document (Order Type: CBAR) with Refund Control "Approved" creates a Credit Memo request (GA2) in the background. However, the user can create multiple GA2 from the same CBAR, thereby crediting to your customer multiple times.


Read more...

Environment

Advanced Return Management (LO-ARM)

Product

SAP S/4HANA all versions ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

va01 CBAR GA2 credit memo V1 498 V1498 , KBA , LO-ARM-SD , Sales , LO-ARM , Advanced Returns Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.