SAP Knowledge Base Article - Public

2921389 - Originator Field is not populated in Offer Details - Recruiting Management

Symptom

Originator Name from Job Requisition is not populated in Offer Detail.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

STEP 1) Configure "originatorName" in Offer Detail Template 

STEP 2) Admin Center > Recruiting > Job Requisition

STEP 3) Select a Candidate Application whose in Offer Stage > Offer Approval

Result: Originator Name field does not have any data, while other operators have their data.

Cause

Based on the currecnt configuration of the system "originatorName" is not supported in Offer Approval Detail. 

Resolution

It's expected that originatorName configured in Offer Details will not contain any information, since the field is not supported. Please review Supported Fields for Job Offer Approvals section of SAP SuccessFactors Recruiting Management Impelementation Guide for the full list of supported operator field.

See Also

2081532 - Offer Approval - Recruiting Management

Keywords

Offer, Originator, OriginatorName, Operator, Offer Detail , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Bug Filed

Product

SAP SuccessFactors Recruiting all versions