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2921182 - "Communication error, CPIC return code 017, SAP return code 236" error in SM21 system log

Symptom

The below error might repeatedly appear in SM21 of Solution Manager system or one Managed system:

********************************************************
Communication error, CPIC return code 017, SAP return code 236

CPI-C function: CMINIT(SAP)

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  • If the error appears in SM21 of Solution Manager system,

    In relevant dev_W* log, you may see below error details:

    1.

    M ***LOG R49=> ThCPICProcessInlineRequest, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICProcessInlineRequest, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 3229 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: SAPLCRFC (Transaction: )
    A RFC> User: SOLMAN_BTC (Client: 180)
    A RFC> Destination: SAPOSS (handle: 2, DtConId: 5E9D03A176362632E10000000AF101F8, DtConCnt: 0, ConvId: ,{5E9D03A1-7636-2632-E100-00000AF101F8})
    A RFC SERVER> RFC Server Session (handle: 1, 73900961, {5EA039B4-73EC-5BF1-E100-00000AF101F8})
    A RFC SERVER> Caller host:
    A RFC SERVER> Caller transaction code: (Caller Program: SAPLCRFC)
    A RFC SERVER> Called function module: RFC_GET_SYSTEM_INFO
    A TH VERBOSE LEVEL FULL
    A ** RABAX: end RX_GET_MESSAGE

    2.

    M ***LOG R49=> ThCPICProcessInlineRequest, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICProcessInlineRequest, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 3229 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: CL_DWSP_SD_CONNECTIONS========CP (Transaction: )
    A RFC> User: SOLMAN_BTC (Client: 180)
    A RFC> Destination: SAPOSS (handle: 7, DtConId: 5EA971653329507AE10000000AF101F8, DtConCnt: 0, ConvId: ,{5EA97165-3329-507A-E100-00000AF101F8})
    A TH VERBOSE LEVEL FULL
    A ** RABAX: end RX_GET_MESSAGE

  • If the error below appears in SM21 log of one managed system, the following error could be found in the relevant dev_W* trace,

    3.

    M ***LOG R49=> ThCPICSyncWait, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICSyncWait, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 1798 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: CL_SLD_ACCESSOR===============CP (Transaction: )
    A RFC> User: SM_XXX (Client: XXX)
    A RFC> Destination: SAPSLDAPI (handle: 4, DtConId: 611DB673FCF465B6E10000000A5F061E, DtConCnt: 0, ConvId: ,)
    A RFC SERVER> RFC Server Session (handle: 1, 07831128, {611DB5E1-3769-42E9-E100-00000A5F02C8})
    A RFC SERVER> Caller host:
    A RFC SERVER> Caller transaction code: (Caller Program: SAPLE2E_FUNC)
    A RFC SERVER> Called function module: /SSF/CALL_SUBROUTINE_RFC
    A *** ERROR => RFC ======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=236
    SAP gateway connection failed. Is SAP gateway started?
    [abrfcio.c 9228]
    A {root-id=97B878388B0D498E93C9F6F8132C7383}_{conn-id=611DB5E1376942E9E10000000A5F02C8}_1
    A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1814
    CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=236
    SAP gateway connection failed. Is SAP gateway started?
    DEST =SAPSLDAPI

 


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Alert 00188 , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Known Error

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