After copying a wizard for particular process (e.g International Onboarding), the error started occurring. As a result, Failed to load page error is also being received when accessing Features and Processes in the Onboarding backend tool (Superadmin).
ERROR MESSAGE (Front End): An error has occurred. Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding. Error Time Stamp:YYYYMMDDHHMMSS.
When checking the error logs in the backend, below logs were found:
Unexpected error occurred. Error Code:YYYYMMDDHHMMSS. Exception of type 'System.Web.HttpUnhandledException' was thrown. --> Filters XML contains step [E_Password], mapping not found.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Onboarding 1.0 - All versions
Reproducing the Issue
- Error received in Onboarding direct URL (e.g https://sales-onboarding8.sapsf.com/ONBPREM/)
- Login to Onboarding
- Enter account ID
- User name
- Timestamp error is received
- Error received in Superadmin (Onboarding backend)
- Login to superadmin
- Select the Onboarding Account ID
- Go to Features/Processes
- Failed to load page error is received.
A line for E_Passsword_Mapping.xml is missing for the process that was just copied.
Need to add a line for E_Passsword_Mapping.xml to the affected process' panel wizard in XML their file.
Timestamp error in accessing onboarding, E_Password, E_Passsword_Mapping.xml, INC0041505 , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem