A Scheduled Invoice Requests which is based on a Contract is in status With Conflict and the corresponding Item has the status Conflict.
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Requests view.
- Select Scheduled Invoice Request ABC (ABC represents the ID of the invoice request).
- The status of the invoice request is With Conflict and the item status is Conflict.
- Click on the Check button the following warning is displayed:
Conflict in item XX; the referenced invoice schedule data was changed (XX represents the line item number).
The Item XX in the Contract on which the Scheduled Invoice Request ABC is based on was canceled before your system was upgraded to release 2002 with the Invoice Cancellation option Cancel Pending Invoice Requests and the Scheduled Invoice Request ABC was already invoiced.
Before release 2002 the system behavior was as follows: When an item in a contract was canceled with Cancel Pending Invoice Requests and an invoice request was already invoiced the status of the corresponding Scheduled Invoice Requests would change from Processed to with Conflict and the item status changed to Conflict when the item was canceled.
With release 2002 the system behavior is as follows: When an item in a contract was canceled with Cancel Pending Invoice Requests and an invoice request was already invoiced the status of the corresponding Scheduled Invoice Requests stays Processed and the item status changed to Cancellation Requested when the item is canceled.
However, this change implemented with release 2002 will only affect Scheduled Invoice Requests for which the item is canceled after the system was upgraded to 2002.
This is the expected system behavior.
Conflict; invoice request; Cancel Pending Invoice Requests, With Conflict, in Conflict , KBA , AP-CI-CIR , Customer Invoice Request , Problem