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2919869 - POWL - load failed - Secure Storage: Entry cannot be decrypted


  •  Users are experiencing 500 Internal server error (with additional browser error Secure Storage: Entry cannot be decrypted) when testing POWL_EASY service.


  • POWL load terminated with Content was blocked because it was not signed by a valid security certificate (in Internet Explorer browser) error message.


  • POWL load terminated with The webpage at ***** might be temporary down or it may have moved permanently to a new web address (in Chrome browser) error message.



  • Personal Object Worklist - POWL
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP


ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


POWL, query, <ErrorMessage>Secure Storage: Entry cannot be decrypted</ErrorMessage>,  SECSTORE089, missing encryption key, Message no. SECSTORE089, MSECSTORE 089, POWL initialization error, POWL load from Fiori launchpad is not working, SECSTORE, Personal Object Worklist, POWL, POWL_GDPR , KBA , BC-MUS-POW , Personal Object Worklist , BC-SEC , Security - Read KBA 2985997 for subcomponents , Problem

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