SAP Knowledge Base Article - Preview

2919585 - Cannot create an incident for installation, system, or product - SAP ONE Support Launchpad

Symptom

  • System is missing or not visible while creating incident
  • Installation number is missing when creating incidents
  • Product is missing while creating support incident
  • System is missing from incident creation form
  • Cannot find system number
  • System ID is not in the system drop down list
  • Cannot create a support incident for product
  • System is not showing when creating an incident
  • System ID is no longer visible when creating an incident
  • System number is not showing up when reporting a support incident
  • Not able to report an incident for the appropriate system in Launchpad


Read more...

Environment

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-SYS , System Data , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.