SAP Knowledge Base Article - Public

2919430 - Failed to create OAuth Client in SAP Analytics Cloud (SAC)

Symptom

The following error message occurs in SAP Analytics Cloud (SAC):

  • When trying to create an OAuth client in a Cloud Foundry (Non-SAP Data-Center) tenant, you receive a " POST; 500 Internal Server Error".
  • The OAuth Client cannot be created. 

Environment

SAP Analytics Cloud (Enterprise) 2019.21

Reproducing the Issue

1. Log into your SAC tenant.
2. Navigate to: Main Menu ->  System -> Administration -> App Integration.
3. Under 'Configured Clients, select '+ Add a New OAuth Client'. 
4. Add the following information to the client:
   Name: Add name
   Purpose: API Access
   Access: User Provisioning
   Redirect URL: Add or leave blank
5. Click 'Add'.

Cause

Technical user related to the subaccount OAuth for tenant is missing.

Resolution

Please submit support incident for LOD-ANA-AUT.

SAP will have to create an Operations Ticket to assist in the resolution of this issue.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, 500 internal server, OAuth, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0