The 'Effort' of the role in the work package cannot be reduced/updated successfully.
Symptom 1 : the changed effort returns to the original value.
Symptom 2 : the effort is only partially reduced.
Reproducing the Issue
- Go to "Team" tab in the app "plan customer project".
- Reduce the effort for a role.
- Click "Recalculate" or "Save" button.
- Symptom 1 or 2 occurs.
Click "Distribute" button of the effort. There are planning efforts in the past. Due to this, the effort cannot be reduced as expect.
E.g. Total efforts is 4 hours and this was distributed to Jan. : 2H and Feb. : 2H . The current period is Feb. It is impossible to reduce the total effort from 4 hours to 1 hour because there are 2 hours in the past(Jan.). The effort will be adjusted to 2 hours.
- Re-distribute the efforts to the months in the future then save.
- Reduce the total efforts again.
plan customer project, work package, role, team, API, /cpd/SC_PROJ_ENGMT_CREATE_UPD_SRV, SC_PROJ_ENGMT_CREATE_UPD_SRV, effort, efforts, reduce, change, decrease, update, original, partially, recalculate , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem