SAP Knowledge Base Article - Preview

2918987 - Using "Refresh Metadata" option in EPM add-in disconnects the session when logged in using SSO

Symptom

When using SSO (Web Authentication Protocol) in EPM connection and selecting the Refresh Metadata option the following error appears.

"There is a problem with the XML that was received from the network.
Encountered unexpected character "<"."

When logged on EPM add-in using SSO and "Refresh Metadata"(More menu) is used, this error appears.

The session has timedout. Please try to logon again.
Framework message: The remote server returned an error:(401) Unauthorized


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Environment

  • SAP Business Planning and Consolidation, version for SAP NetWeaver 10.x
  • SAP Business Planning and Consolidation, version for the Microsoft 10.x
  • SAP Business Planning and Consolidation, version for SAP BW/4HANA 
  • EPM Add-in all versions

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA

Keywords

SSO, Single Sign On, , KBA , EPM-BPC-MS , Microsoft Version , EPM-BPC-NW , NetWeaver Version , Product Enhancement

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