SAP Knowledge Base Article - Public

2918932 - The customer project XXXXXXX is not accessible or not found in "Plan Customer Projects" app.

Symptom

The customer project XXXXXXX is not accessible or not found in "Plan Customer Projects" app.

Environment

  • SAP Commercial Project Management (CPM)
  • SAP S/4HANA Cloud
  • SAP Fiori

Reproducing the Issue

  1. Go to app "Plan Customer Project".
  2. Search for the customer project.

Cause

The customer project is set as a private project as the " Public Project" switch is set to No.

Resolution

When a customer project is set as private project, then only the responsible project manager and users assigned to the different roles in project can access the project in "plan customer project" app.

Keywords

CA-CPD-SS, S4_PC, SAP S/4HANA cloud, Plan Customer project, Project not found, Private project, Pubic project switch. , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions